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  1. Rob Campbell & Lou Young: How to Apply for Retail Rates for Factory Reimbursed Warranty Claims

    Rob Campbell & Lou Young: How to Apply for Retail Rates for Factory Reimbursed Warranty Claims

    $0.00

    Workshop Info:
    Air Date: Thursday July 20 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Rob Campbell & Lou Young of Withum Smith & Brown
    Program Length: 60 Minutes
    SKU: DLG3

    Learn how to apply and receive retail rates for parts and labor for your factory warranty repairs… in accordance with 40+ state laws

    Withum Smith & Brown, via staff accountants and consultants assist dealers in many states with the complex submission needed to justify retail reimbursement rates for OEM warranty repairs.

    Visit with Rob & Lou as they detail:

    How to decide if making a submission is worth the time, effort and expense necessary
    How to compile a retail reimbursement sample required under individual state laws
    The differences from state to state that you need to be aware of to avoid wasted effort
    The differences from OEM to OEM in how they process these submissions
    How to respond if your sample and submission is rejected Learn More
  2. Steve Nickelsen: In-House Process for Preparing Future GMs and Dealers for Your Auto Group

    Steve Nickelsen: In-House Process for Preparing Future GMs and Dealers for Your Auto Group

    $0.00

    Workshop Info:
    Air Date: Thursday September 7 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Steve Nickelsen of Nickelsen/DealersEdge
    Program Length: 60 Minutes
    SKU: DLI1

    New alternative provides a “grow your own” approach to successfully identify and prepare “bench strength” to fuel group expansion and/or Dealer succession.

    “Growing other leaders from the ranks isn’t just the duty of the leader, it’s an obligation” -Warren Bennis

    If your auto group wants to grow, you need manpower at the highest levels to properly manage and advance your acquisition opportunities.

    And… if the CEO is looking toward retirement, or maybe just slowing down, preparing your successor is also an obligation.

    Learn how to:

    Identify the candidates with highest potential within your organization
    Utilize both in-house classroom learning and hands-on application
    Leverage in-house expertise and know how… teach your system
    Promote your auto group’s culture and standards throughout
    Nurture teamwork and cooperation throughout the group
    Create Game-Ready Bench Strength from your current management team Learn More
  3. Charles Feuss, J.D: Basics Of Employee Handbooks in Auto Dealerships Today

    Charles Feuss, J.D: Basics Of Employee Handbooks in Auto Dealerships Today

    $0.00

    Workshop Info:
    Air Date: Thursday September 14 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Charles Feuss, J.D
    Program Length: 60 Minutes
    SKU: DLI2

    If it has been years since updating your Employee Handbook, you could be seeking rather than avoiding problems… Big and Small.

    Employees and managers have many expectations of each other. Unfortunately, often both employees and management seem to be working from a different set of guidelines.

    Given the accelerating rate change, a regular review of your dealership’s Employee Handbook is required. How long has it been since you have read or reviewed yours.

    Join us a Charlie Feuss, J.D. covers the basics of Employee Handbooks for today’s auto dealership environment.

    You will explore:

    Why you should or should not have an up to date employee handbook (EHB)
    What Basic Policies should be included in every EHB
    Optional Policies that you should at least consider
    Special Policies that address your locale, business style, weather, events, etc.
    Communicating your dealership business philosophy, goals and expectations. Learn More
  4. Joni Stuker Why Many Dealership BDCs Fall Short & How to Fix It

    Joni Stuker Why Many Dealership BDCs Fall Short & How to Fix It

    $0.00

    LIVE WORKSHOP and RECORDING ACCESS

    Workshop Info:
    Air Date: Thursday April 19 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Joni Stuker
    Program Length: 60 Minutes
    SKU: DMD3

    The time and money you spend on installing, training and hiring is often wasted, if you have neglected the absolute need to get all stake holders on board.

    The secret of getting your BDC initiatives to work effectively is getting all the working pieces organized toward the common goal… all joined together to provide the customer with the best, more efficient and productive process possible.

    This cannot happen when individual stakeholders (individuals or even departments) do not respect the role others contribute to the teams success.

    Join Joni as she explores solutions to:

    Breaking down the wall between BDC & Sales
    Blending all departments & owning the customer’s household auto needs
    Compensating so everyone “wins”
    Fostering Teamwork so Everyone thinks Business Development Learn More
  5. Joe Magyar and Tim Daum: How to Attract & Reward Key Employees Via Compensation, Profit Participation and/or Ownership

    Joe Magyar and Tim Daum: How to Attract & Reward Key Employees Via Compensation, Profit Participation and/or Ownership

    $0.00

    Workshop Info:
    Air Date: Thursday November 2 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Joe Magyar and Tim Daum from Crowe Horwath
    Program Length: 60 Minutes
    SKU: DLK1

    This presentation will not only discuss how to compensate and attract top talent for acquisitions, but will also explore creative ways to reward and incentivize important key managers.

    As auto group consolidation continues to be a major trend in auto retail, finding and keeping high-value senior managers becomes more of a challenge. Pay plans are part of the answer. But many ambitious and talented employees are looking for more creative incentives.

    Experts from Crowe Horwath will Explore:

    Compensation/Equity issues related to acquisitions
    Considerations in offering real equity?
    Drawbacks in offering real equity?
    Deferred compensation packages?
    Phantom stock?
    Stock appreciation rights? Learn More
  6. Jonathan Wilke & Thomas England CPAs Due Diligence Essentials for Buyers and Sellers

    Jonathan Wilke & Thomas England CPAs Due Diligence Essentials for Buyers and Sellers

    $0.00

    LIVE WORKSHOP and RECORDING ACCESS

    Workshop Info:
    Air Date: Thursday May 3 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Thomas England & Jonathan Wilke CPAs at Dixon Hughes Goodman LLP
    Program Length: 60 Minutes
    SKU: DME1

    Auto Group Consolidation Continues. Chances are you will be a Buyer or a Seller in the near future. Experts share their priorities and considerations no matter what side of the table you sit.

    What’s on Tap in this Online Workshop:

    What areas to focus on when performing a “quality of earning” analysis
    The “historical balance sheet” analysis and why it is important
    What terms to look for in an “asset purchase agreement”
    What terms to look for in a “stock purchase agreement”
    “Non-financial factors” should be part of your due diligence
    Learn More
  7. Brooke Samples: Auto Dealership Staffing Metrics

    Brooke Samples: Auto Dealership Staffing Metrics

    $0.00

    MEMBERS ONLY WORKSHOP

    Workshop Info:
    Air Date: Thursday, March 29 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples from Profit Blueprints
    Program Length: 60 Minutes
    SKU: DMC5

    More Sales, More Profit & with the Right Amount of Staff

    Brooke will explore:

    Standard Support/Productive ratios… Sales & Fixed
    Ratios of Accounting to Other
    Balancing both headcount and payroll expense to maximize sales & profits
    Specific ratios – Sales per Salesperson – Contracts per F&I Mgr – Repair Orders per Service Advisor… Critical measurements!
    Use of Job Descriptions – not Job Titles
    Best Hiring Practices & Performance-Based Pay Plans
    Mentor-Mentee Programs
    Mobilizing managers to be Leaders when you have the right amount of staffing Learn More
  8. Erik Nachbahr: IT Horror Stories - Breaches Costing Auto Dealers Big Losses of Data and Money

    Erik Nachbahr: IT Horror Stories - Breaches Costing Auto Dealers Big Losses of Data and Money

    $0.00

    Members Only Workshop

    Workshop Info:
    Air Date: Thursday, March 8 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Erik Nachbahr from Helion Technologies
    Program Length: 60 Minutes
    SKU: DMC2

    Dealership IT Expert profiles some of the worst cases of IT Security Intrusions at Auto Dealerships… How to identify the weakness and Plug the Leaks

    Erik will Explore:

    How Dealerships are coming under attack from Hackers & Cyber-Crooks
    How to identify specific weaknesses in your information systems
    How to plug those leaks and either block intrusions, or make them less likely Learn More
  9. Brooke Samples: Understanding the Automotive Financial Statement for GMs and Dealership Department Managers

    Brooke Samples: Understanding the Automotive Financial Statement for GMs and Dealership Department Managers

    $0.00

    Workshop Info:
    Air Date: Thursday, February 22 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples of Profit Blueprints LLC
    Program Length: 60 Minutes
    SKU: DMB4

    Popular Skill Workshop Returns with Revisions & Additions in Response to Attendee Questions & Concerns

    Reading, understanding and analyzing patterns in your financial statements is the key skill of top performing dealership management. If you are just looking at a couple of ratios or target numbers, you are missing a lot… a lot of opportunity!

    Brooke will show you:

    What happens when you sell something… follow the transaction through the Financial Statement. What happens? Why?
    What happens when you buy something… how does that evidence itself in the Financial Statement & why it is important.
    Best practices for comparing the Financial Statement to your departmental reports and DOC… why they are different… when you should and should not worry.
    How to keep the Financial Statement accurate with daily self-audits… nothing worse than managing with corrupt data.
    How to read the Balance Sheet Accounts & how this knowledge can impact your performance.
    When and Why to compare your Statement to Benchmarks & Targets Learn More
  10. Jeff Sacks' Dealership Pay Plans That Work

    Jeff Sacks' Dealership Pay Plans That Work

    Regular Price: $495.00

    Special Discount Price: $395.00

    PAY PLANS THAT INFLUENCE BEHAVIOR AND GUIDE RESULTS

    Put the right pay formula or plan in place to improve your business model and results.
    Consider employing pay plans that :
    -- Reduce inter-department conflict
    -- Elevate personnel productivity
    -- Improve customer retention

    Consider changing vertically designed pay plans into more functional horizontal pay plans!

    This 100+ Page Guide contains hundreds of Sample Pay Plans, indexed by dealership department and profit center.

    Pay Plan Samples and Jeff Sacks' commentary Indexed for:

    -- Variable/Sales Department Managers
    -- Fixed Operations Department Managers
    -- Sales Consultants
    -- Service Advisors and Technicians
    -- Non-Management Parts Personnel
    -- Accounting Staff
    -- … and more!

    ----------

    About Jeff Sacks:
    Jeff Sacks is considered one of the premier experts in dealership operations with a 30+ year career that warrants the high regard he’s held in.

    Jeff immigrated to the United States in 1977 and immersed himself in the world of car dealership operations. He gained a degree in accounting and one in business finance, and together with his ‘in the seat’ practical experience, he carved out an enviably unique insight into dealership operations that has helped many clients across the global automotive industry.

    After gaining first-hand experience in a variety of dealerships, Jeff established Jeff Sacks & Associates, a consulting company dealing with the specific needs of his automotive clients. Years later, he created and facilitated the General Manager’s Bootcamp. In 2009, Jeff returned to his roots as operating President with Jeff Sacks & Associates (Jeff Sacks Auto) in order to provide customized programs to his clients, including the highly respected General Manager Workshop.

    Jeff’s passion and vision in the industry has made him a sought-after speaker, helping to improve dealership functionality relating to process improvement strategies, asset and expense controls, computer utilization, management information systems and more. Learn More

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