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Items 31 to 40 of 328 total

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  1. Don Tipton: Re-Engineering Express Service… Secrets Behind Making It Work for the Dealership & Customer

    Don Tipton: Re-Engineering Express Service… Secrets Behind Making It Work for the Dealership & Customer

    $0.00

    Online Workshop
    Air Date: Thursday March 2, 2016 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Don Tipton


    Today's service customers demand fast, efficient service for routine maintenance… Many managers complain that it just does not work…. Why not? It works for some!

    How to make a very profitable business out of your Express Service operation.

    Don will show you:

    Learn the 5 roadblocks to success for your Express Service operations
    Exactly where the real profits are being generated by dealerships with successful Quick Svc systems
    The perils of overkill. You really do not have to be the fastest or the cheapest
    How to determine the true cost of express service labor
    How to keep the up-sells from declining your service and taking their business elsewhere
    Learn More
  2. DLB4 Rob Campbell: How to Balance the Parts Department Checkbook

    DLB4 Rob Campbell: How to Balance the Parts Department Checkbook

    $0.00

    Workshop Info:
    Air Date: Live Thursday, February 23, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Rob Campbell
    Program Length: 60 Minutes

    How to make the Parts DMS inventory Jive with the General Ledger!

    It's no secret that when it comes to the Parts Department, the dealership runs two sets of books.

    One set is kept and controlled by the Parts Manager and is geared toward inventory management… keeping the right parts on the shelves to satisfy the Service Department's needs, and avoiding obsolescence. It's mostly about the physical parts themselves.

    The other set of books is kept and controlled by Accounting. The General Ledger is the financial blueprint for the enterprise, but in this instance it is primarily concerned with the dollar value of the parts department's assets and liabilities. It is mostly about the dollar value of the investment.

    Problem: On the surface they seldom agree. Sometimes that simply means that the process of adding to and subtracting from those figures, is different for each concern.

    But sometimes, the imbalance can point to very real problems and potential losses. So like balancing your checkbook, you need to isolate the differences and reconcile regularly.

    This workshop is an in-depth look at strategies to help balance the 2 sets of books, and/or identify problems needing solutions.

    You will learn:

    Primary causes for inventory valuation disputes between Parts and Accounting
    Strategies for identifying and "balancing" reasonable and routine differences
    How the 2 sets of books can help hide serious problems and potential losses
    Solutions for inventory shortages and overages.
    How Parts & Accounting can work together to balance the 2 sets of books Learn More
  3. DLB3 Becky Chernek: How to Ride the Wave to Digital F&I Retailing

    DLB3 Becky Chernek: How to Ride the Wave to Digital F&I Retailing

    $0.00

    Catch the Wave - How to Offer Your Customers Online Financing!

    Workshop Info:
    Air Date: Thursday, February 16, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Becky Chernek
    Program Length: 60 Minutes

    The F&I process in most dealerships has long been the bottleneck in the selling process resulting in more than a few unhappy and frustrated customers.

    Join F&I trainer and consultant Becky Chernek as she explores ways you can offer your customers an online financing choice. Learn what is available from many sources via this workshop.

    Options are many and can include simple "pre-qualification” up to the entire financing process - To successfully implement, you will have many choices to consider. Learn about them here.

    You will learn:
    About the expansion of online financing opportunities available to dealers
    About the current array of online financing products and vendors available to dealers
    How online financing can speed up the delivery process and enhance the buyer's experience
    How online financing offers can help you insulate the customer from other 3rd party providers
    How to create a Virtual F&I Manager alternative Learn More
  4. DLB1 Jim Flint: How to Control Your Marketing & Ad Budget Using Moneyball Strategies

    DLB1 Jim Flint: How to Control Your Marketing & Ad Budget Using Moneyball Strategies

    $0.00

    Workshop Info:
    Air Date: Live Thursday, February 2, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Jim Flint
    Program Length: 60 Minutes

    How to stop wasting precious marketing budget on Low-ROI efforts!
    Economists predict a mixed bag for 2017 car sales. We know this--competition is fierce, there's no room for wasted advertising dollars and there's no looking back as the game continues to change.

    It's time to break out of your "let's do what we did last year" marketing cycle and catch up to what's new and improved for 2017!

    Jim Flint--noted resource allocation specialist and architect of the Moneyball Factor for car dealers-- will provide guidelines and principles on how to:

    Lock into a successful marketing budget
    Utilize operationally minded metrics to guide your thinking.
    Price & market vehicles on your website to sell w/ maximized profits
    Improve Google Analytics tracking so it's easier for you and your sales team to win together
    Learn More
  5. Jeff Sacks' Dealership Pay Plans That Work

    Jeff Sacks' Dealership Pay Plans That Work

    Regular Price: $495.00

    Special Discount Price: $395.00

    PAY PLANS THAT INFLUENCE BEHAVIOR AND GUIDE RESULTS

    Put the right pay formula or plan in place to improve your business model and results.
    Consider employing pay plans that :
    -- Reduce inter-department conflict
    -- Elevate personnel productivity
    -- Improve customer retention

    Consider changing vertically designed pay plans into more functional horizontal pay plans!

    This 100+ Page Guide contains hundreds of Sample Pay Plans, indexed by dealership department and profit center.

    Pay Plan Samples and Jeff Sacks' commentary Indexed for:

    -- Variable/Sales Department Managers
    -- Fixed Operations Department Managers
    -- Sales Consultants
    -- Service Advisors and Technicians
    -- Non-Management Parts Personnel
    -- Accounting Staff
    -- … and more!

    ----------

    About Jeff Sacks:
    Jeff Sacks is considered one of the premier experts in dealership operations with a 30+ year career that warrants the high regard he’s held in.

    Jeff immigrated to the United States in 1977 and immersed himself in the world of car dealership operations. He gained a degree in accounting and one in business finance, and together with his ‘in the seat’ practical experience, he carved out an enviably unique insight into dealership operations that has helped many clients across the global automotive industry.

    After gaining first-hand experience in a variety of dealerships, Jeff established Jeff Sacks & Associates, a consulting company dealing with the specific needs of his automotive clients. Years later, he created and facilitated the General Manager’s Bootcamp. In 2009, Jeff returned to his roots as operating President with Jeff Sacks & Associates (Jeff Sacks Auto) in order to provide customized programs to his clients, including the highly respected General Manager Workshop.

    Jeff’s passion and vision in the industry has made him a sought-after speaker, helping to improve dealership functionality relating to process improvement strategies, asset and expense controls, computer utilization, management information systems and more. Learn More
  6. DLA4: Jeff Sacks: Ideal Pay Plans for General Managers

    DLA4: Jeff Sacks: Ideal Pay Plans for General Managers

    $0.00

    Workshop Info:
    Air Date: Live Thursday, January 26, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Jeff Sacks
    Program Length: 60 Minutes
    SKU: DLA4

    How to Strike the Right Balance of Reward, Motivation and Stability

    Jeff Sacks has been studying and refining dealership pay plans for decades. He is also recognized as the premier trainer of General Managers having instructed 1000+ on the skills and talents needed to be successful in this demanding role.

    In this session, Jeff will examine how to formulate an Ideal Pay Plan for General Managers.

    Jeff will explore:

    The Attributes of truly great General Managers - profiling the best of the best
    The Tasks of the General Manager - the daily, weekly, monthly focus points leading to success
    The Objectives of the General Manager - defining the goal and measuring success
    How to blend specific metrics into a pay plan that will drive dealership profitability and sustainability. Learn More
  7. DLA3 Charlie Feuss J.D: Questions & Answers About Service Advisors - Exempt or Non-Exempt - OT or No OT

    DLA3 Charlie Feuss J.D: Questions & Answers About Service Advisors - Exempt or Non-Exempt - OT or No OT

    $0.00

    Workshop Info:

    Air Date: Live Thursday, January 19, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Charlie Feuss J.D…. Employment Attorney
    Program Length: 60 Minutes

    Charlie Feuss will bring some clarity to these issues - murky for years - and getting murkier

    The Department of Labor (DOL) has flip-flopped on this issue. Federal Courts have reached very different conclusions. A new administration will soon occupy the White House.

    And this year, the U.S. Supreme Court issued an important decision on the topic - but questions remain.

    Charlie will answer these questions:

    The exempt/non-exempt status of Service Advisors finally settled by the US Supreme Court (SCOTUS) or was it?
    Exactly what did SCOTUS say about the status of Service Advisors?
    What about the DOL? What are they now saying about Service Advisors?
    How do recent DOL rules on overtime compensation affect these employees?
    The Trump Administration - what to expect from the new administration on these and other wage and hour issues? Learn More
  8. DLA1 Brook Samples: How to Get More Smart Data From Your DMS

    DLA1 Brook Samples: How to Get More Smart Data From Your DMS

    $0.00

    Workshop Info:
    Air Date: Thursday, January 5, 2017 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples of Profit Blueprints
    Program Length: 60 Minutes

    How to Fine Tune Account Numbers, Journal Sources, Schedules and DOCs to Create Smarter & More Profit-Focused DMS Reporting

    The very best dealerships work with the very best financial reporting information. And no one does it better than Brooke Samples.

    Visit with Brooke as she reveals her secrets for deploying many of the DMS tools now at your command, but almost universally under-utilized.

    You are guaranteed to take away a long list of Brooke's favorite tools to extract the data needed to improve profits in 2017.

    For General Managers who want to learn the accounting side of their DMS, this is a must-see workshop.

    Changes to Make Your DMS Work Smarter:

    Add more Account numbers to your General Ledger for faster analysis, to create better strategies and to effortlessly track long-term trends
    Add Journal Sources to save time, reduce mistakes and provide better analytics
    Quickly find potential problems when reviewing your General Ledger Summary
    Add more Schedules for faster analysis and to do the heavy work
    DOCs to add to save time and monitor your key accounts Learn More
  9. DKK3 Max Zanan: Which Government Agencies are Targeting Auto Dealerships… And How to Reduce Your Exposure

    DKK3 Max Zanan: Which Government Agencies are Targeting Auto Dealerships… And How to Reduce Your Exposure

    $0.00

    Workshop Info:
    Air Date: Thursday November 17, 2016 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Max Zanan: from Total Dealer Compliance
    Program Length: 60 Minutes

    Discover the Top Areas for Enforcement and Penalty Currently Costing Other Dealerships a Bundle! High Risk Areas for All Dealership Departments.

    When it comes to government regulation and enforcement it seems that Auto Dealerships have a huge target painted on the rooftop.

    Laws and regulations impacting auto dealers are many. However, this workshop we will focus on the top enforcement threats facing most auto dealers today and how you can prepare and adjust to lessen your dealership's exposure.

    Attend this workshop and you will learn about:

    How the FTC is cracking down on deceptive advertising and how you can protect against huge fines and bad PR
    The finer points regarding Used Car Rules Violations and potential enforcement
    Fair Lending Practices and how to comply with current rules and enforcements
    Sexual Harassment as a Very Real and Current liability.
    Why it is important to have standard price list of the F&I products offered. Learn More
  10. DKK2 Rob Campbell: Business Math and Financial Analysis for Service Managers

    DKK2 Rob Campbell: Business Math and Financial Analysis for Service Managers

    $0.00

    Workshop Info:
    Air Date: Thursday November 10, 2016 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Rob Campbell
    Program Length: 60 Minutes

    Basic & Advanced Financial Analysis for Dealership Service Directors & Managers – Forecasting – Net Profit Improvement

    Now more than ever dealership Service Directors and Managers must become experts in analyzing their businesses so that they can plot the proper course.

    This program is designed to feature not only the “basics of business math” in the service department, but also to assist in planning for profit improvements in the face of future market uncertainties. Make sure you have a calculator and your financial statement info handy.

    You will learn real world examples for:

    How to outline your Service Dept financial goals to the Dealer and GM
    How to calculate the many ratios used in service: Fixed Absorption, Net-to-Gross, Cost of Sale, Semi-Fixed Expense… and many, many more.
    Learning to crunch the numbers like a pro Learn More

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