Welcome to DealersEdge All Access Season Ticket

DealersEdge | All Resources

DealersEdge DealersEdge Season Ticket Welcome to the DealersEdge Season Ticket Resource Center.

This Website is Reserved For Registered Users Only

Order a program and View It Instantly on your computer via the My Library feature.
A La Carte Purchases of all the resources listed can be made by Clicking HERE
To learn more and order the DealersEdge Season Ticket Click HERE
To go to the DealersEdge Home Page Click HERE

Need Help? Contact Customer Support 1-800-321-5312 9AM-4:30PM EST or Email MemberServices@DealersEdge.com

Items 11 to 20 of 325 total

per page
Page:
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Set Descending Direction
  1. Steve Nickelsen: In-House Process for Preparing Future GMs and Dealers for Your Auto Group

    Steve Nickelsen: In-House Process for Preparing Future GMs and Dealers for Your Auto Group

    $0.00

    Workshop Info:
    Air Date: Thursday September 7 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Steve Nickelsen of Nickelsen/DealersEdge
    Program Length: 60 Minutes
    SKU: DLI1

    New alternative provides a “grow your own” approach to successfully identify and prepare “bench strength” to fuel group expansion and/or Dealer succession.

    “Growing other leaders from the ranks isn’t just the duty of the leader, it’s an obligation” -Warren Bennis

    If your auto group wants to grow, you need manpower at the highest levels to properly manage and advance your acquisition opportunities.

    And… if the CEO is looking toward retirement, or maybe just slowing down, preparing your successor is also an obligation.

    Learn how to:

    Identify the candidates with highest potential within your organization
    Utilize both in-house classroom learning and hands-on application
    Leverage in-house expertise and know how… teach your system
    Promote your auto group’s culture and standards throughout
    Nurture teamwork and cooperation throughout the group
    Create Game-Ready Bench Strength from your current management team Learn More
  2. Alan Haig: Mega-Trends Impacting Auto Retail Today… Highlights from the Haig Report

    Alan Haig: Mega-Trends Impacting Auto Retail Today… Highlights from the Haig Report

    $0.00

    Alan Haig: Mega-Trends Impacting Auto Retail Today… Highlights from the Haig Report

    Workshop Info:
    Air Date: Thursday August 24 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Alan Haig, Founder & President of Haig Partners
    Program Length: 60 Minutes
    SKU: DLH4

    Maintaining the elevated level of profits enjoyed by new car dealers in recent years has become increasingly difficult. However, trends noted in the Haig Report also hold promise for tax relief, multiples and ROI. The party is not over yet!

    Join Alan Haig, Founder and President of the Haig Partners… a dealership buy/sell advisory firm… as he highlights the mega-trends that are having significant impact on dealership profits, valuations and ROI in 2017 and beyond.

    For many auto dealers, the impact of some of these trends is making business tougher… but Alan urges you to hang on, other pending tax changes could prove to be a huge valuation benefit to both buyers and sellers. He’ll explain!

    Alan will highlight:

    Macroeconomic Indicators- both the good and the not so good
    Light vehicle sales, inventories, incentives, lease penetrations, etc.
    The erosion of vehicle gross profits and dependence on F&I and Service to replace flagging bottom lines
    Trend for dealership expenses to grow faster than gross profits
    How potential tax changes can benefit both buyers and sellers… yes benefit!
    How dealers can grow in tougher times… the party is not over yet! Learn More
  3. Steve Kwiatkowski: How to Create a Professional Image on the Service Drive… Become the Customer’s Trusted Advisor

    Steve Kwiatkowski: How to Create a Professional Image on the Service Drive… Become the Customer’s Trusted Advisor

    $0.00

    Workshop Info:
    Air Date: Thursday August 17 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Steve Kwiatkowski
    Program Length: 75 Minutes
    SKU: ELH3

    The key to securing a steady stream of service business… for NOW… but also for down the road … is to win the heart and loyalty of your current customers.

    It's not just about selling more service and making more menu presentations… It is about getting the customer to like and trust you! Researchers have found that customers make two immediate judgments about individuals and businesses…at the very first contact. Are you "Warm?"… and then are you "Competent?" Failure to get a high enough grade on either and you will fail to win repeat business.

    For most dealerships to win in the battle for service business, they need to re-think just what is happening on their service drives. Many, if not most, dealerships are allowing their service advisors to push customers and profits away… down the street and to your competitors. The good news is you can fix it!

    You will learn:

    What a professional service lane workflow (customer process) should look like
    How to identify gaps in your workflow…and what to do about it
    How to incrementally improve your process…and fatal errors to avoid
    How to educate service advisors and customers on the true value of proper maintenance…
    The single best improvement in customer retention that your advisors can make…and how to make it happen
    5 key elements need to become a Trusted Advisor to your customers
    Learn More
  4. Erik Nachbahr: New Spear Phishing Threats and Tips to Reduce the Risk of an Attack at Your Dealership

    Erik Nachbahr: New Spear Phishing Threats and Tips to Reduce the Risk of an Attack at Your Dealership

    $0.00

    Workshop Info:
    Air Date: Thursday August 10 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Erik Nachbahr of Helion Technologies
    Program Length: 60 Minutes
    SKU: DLH2

    Hackers & Identity Thieves get more sophisticated… achieving trust via information found on Social Media- Auto dealerships are an attractive target.

    As more and more people have been alerted and cautioned not to click on email sent from someone they do not know, cyber criminals have sharpened their approach.

    Learn how this new version of Spear Phishing gets past your well-earned distrust of “strange email” by targeting social media-involved individuals within your auto dealer organization.

    Erik will explore:

    Social Media Spear Phishing - what it is and why dealerships are particularly susceptible.
    How cyber crooks can obtain and build familiarity with specific dealership employees and in the process, provide entry into your systems.
    Steps you can take to reduce the risk and prevent cyber intrusions.
    The importance of educating your employees to the dangers of Social Media Spear Phishing. Learn More
  5. Brooke Samples: Understanding the Automotive Financial Statement… for GMs and Dealership Department Managers

    Brooke Samples: Understanding the Automotive Financial Statement… for GMs and Dealership Department Managers

    $0.00

    Workshop Info:
    Air Date: Thursday July 27 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples of Profit Blueprints LLC
    Program Length: 60 Minutes
    SKU: DLG4

    For those with little to no accounting training or background… How to read the financial statement to guide your management and grow profits

    Reading, understanding and analyzing patterns in your financial statements is the key skill of top performing dealership management. If you are just looking at a couple of ratios or target numbers, you are missing a lot… a lot of opportunity!

    Brooke will show you:

    What happens when you sell something… follow the transaction through the Financial Statement. What happens? Why?
    What happens when you buy something… how does that evidence itself in the Financial Statement & why it is important.
    Best practices for comparing the Financial Statement to your departmental reports and DOC… why they are different… when you should and should not worry.
    How to keep the Financial Statement accurate with daily self-audits… nothing worse than managing with corrupt data.
    How to read the Balance Sheet Accounts & how this knowledge can impact your performance.
    When and Why to compare your Statement to Benchmarks & Targets Learn More
  6. Rob Campbell & Lou Young: How to Apply for Retail Rates for Factory Reimbursed Warranty Claims

    Rob Campbell & Lou Young: How to Apply for Retail Rates for Factory Reimbursed Warranty Claims

    $0.00

    Workshop Info:
    Air Date: Thursday July 20 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Rob Campbell & Lou Young of Withum Smith & Brown
    Program Length: 60 Minutes
    SKU: DLG3

    Learn how to apply and receive retail rates for parts and labor for your factory warranty repairs… in accordance with 40+ state laws

    Withum Smith & Brown, via staff accountants and consultants assist dealers in many states with the complex submission needed to justify retail reimbursement rates for OEM warranty repairs.

    Visit with Rob & Lou as they detail:

    How to decide if making a submission is worth the time, effort and expense necessary
    How to compile a retail reimbursement sample required under individual state laws
    The differences from state to state that you need to be aware of to avoid wasted effort
    The differences from OEM to OEM in how they process these submissions
    How to respond if your sample and submission is rejected Learn More
  7. Stefan Drechsel: New Electronic Service Department Applications. What You Need to Know

    Stefan Drechsel: New Electronic Service Department Applications. What You Need to Know

    $0.00

    Workshop Info:
    Air Date: Thursday July 13 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Stefan Drechsel of The Gillrie Institute
    Program Length: 60 Minutes
    SKU: DLG2

    Service Scheduling and Appointments, Tablet-Based Walk Arounds, Electronic Multi-Point Inspections… What works? What doesn’t? What’s Worth the Price?

    When it comes to using new technology to make the service department process more efficient and effective, there are a lot of choices. New applications seem to pop up every day.

    Get current data and expertise on these systems from the pros at The Gillrie Institute.

    Before You Spend, Find Out:

    What applications and providers are dealers using? Successfully? Results?
    How satisfied are dealerships with both the applications and vendors?
    What’s next? What is coming down the pike in terms of service department automation? Learn More
  8. Don Tipton: How to Build a Killer Business Plan for Service

    Don Tipton: How to Build a Killer Business Plan for Service

    $0.00

    Workshop Info:
    Air Date: Thursday June 29 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Don Tipton
    Program Length: 80 Minutes
    SKU: ELF5

    No Coasting… How to Become a Service Business Builder

    Benjamin Franklin said:

    “If you fail to plan, you are planning to fail!”

    Start Planning: become a Fixed Operations Business Builder and not just a caretaker.

    Join this presentation of Don Tipton’s popular workshop as he shows you how to create a bold, but very achievable Business Plan for your Service Department.

    Don will show you:

    How to identify areas in your service operation ripe for improvement
    How to analyze the 'structure' of your Service Dept… the staff and resources to capitalize on those opportunities
    How to set a net profit objective compatible with your 'structure' or vice versa
    How to determine if your 'process' is compatible with your goals
    How to create a 'marketing plan' to help your meet your objectives
    How to keep it all on track for the entire year
    Learn More
  9. Brooke Samples: How to Detect and Prevent Internal Theft

    Brooke Samples: How to Detect and Prevent Internal Theft

    $0.00

    Workshop Info:
    Air Date: Thursday June 22 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples
    Program Length: 90 Minutes
    SKU: ELF4

    It is almost always the long-term and very trusted employee that ends up stealing the most. Common sense detection and prevention techniques…

    We all would like to think that this type of horror and disappointment won’t happen here… to us! But it is that very trust that makes you vulnerable. Let’s get a handle on this before it’s too late!

    Unfortunately, we have learned that, given the opportunity, some dealership employees (even those who are long term valued team members… and seemingly very loyal) can and will steal. And sometimes they can be “good people” just caught in a bad situation.

    Now… Which ones? And how do you stop this before temptation gets the better of them?

    You Will Discover:

    2 most important steps you can take today to reduce opportunities for employees to steal
    In which dealership departments are you most likely to find theft and/or embezzlement
    Why your most trusted and long-term employees should receive even greater scrutiny
    How to identify theft/risk areas and how to prioritize countermeasures
    How to stop the losses and save good people from self-destruction Learn More
  10. Christine Andrews & Rob Campbell: The Auto Controller WOW Factor - 5 Sure-Fire Ways to Create Quick Store-Wide Improvements

    Christine Andrews & Rob Campbell: The Auto Controller WOW Factor - 5 Sure-Fire Ways to Create Quick Store-Wide Improvements

    $0.00

    Workshop Info:
    Air Date: Thursday June 8 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Christine Andrews & Rob Campbell of Withum Smith & Brown
    Program Length: 60 Minutes
    SKU: DLF2

    Counting the money is an important job. But Exceptional Controllers do so much more. Learn what you can implement today to bring quick bottom line improvement.

    You will learn:

    The most useful tools to maintain profits
    How to help department managers improve their profit performance
    The importance of accruals to the bottom line
    Where real profits are hiding on the balance sheet
    What measures controllers can take to drive improved store-wide performance
    Learn More

Items 11 to 20 of 325 total

per page
Page:
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Set Descending Direction