Welcome to DealersEdge All Access Season Ticket

DealersEdge | All Resources

DealersEdge DealersEdge Season Ticket Welcome to the DealersEdge Season Ticket Resource Center.

This Website is Reserved For Registered Users Only

Order a program and View It Instantly on your computer via the My Library feature.
A La Carte Purchases of all the resources listed can be made by Clicking HERE
To learn more and order the DealersEdge Season Ticket Click HERE
To go to the DealersEdge Home Page Click HERE

Need Help? Contact Customer Support 1-800-321-5312 9AM-4:30PM EST or Email MemberServices@DealersEdge.com

Items 11 to 20 of 328 total

per page
Page:
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Set Descending Direction
  1. Rob Campbell & Lou Young: How to Apply for Retail Rates for Factory Reimbursed Warranty Claims

    Rob Campbell & Lou Young: How to Apply for Retail Rates for Factory Reimbursed Warranty Claims

    $0.00

    Workshop Info:
    Air Date: Thursday July 20 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Rob Campbell & Lou Young of Withum Smith & Brown
    Program Length: 60 Minutes
    SKU: DLG3

    Learn how to apply and receive retail rates for parts and labor for your factory warranty repairs… in accordance with 40+ state laws

    Withum Smith & Brown, via staff accountants and consultants assist dealers in many states with the complex submission needed to justify retail reimbursement rates for OEM warranty repairs.

    Visit with Rob & Lou as they detail:

    How to decide if making a submission is worth the time, effort and expense necessary
    How to compile a retail reimbursement sample required under individual state laws
    The differences from state to state that you need to be aware of to avoid wasted effort
    The differences from OEM to OEM in how they process these submissions
    How to respond if your sample and submission is rejected Learn More
  2. Human Capital Management for Auto Dealerships

    Human Capital Management for Auto Dealerships

    $98.00

    PDF will be available at no charge upon release for all VIP Members!

    The 2017 Edition… Human Resource Issues & Answers
    The human resource issues facing auto dealerships today, with expert guidance and advice from noted auto retailing experts.
    Expert Advice on
    Human Capital Legal Issues (U.S. Law)… to stay on the right side of the law
    How to Recruit & Train a High Performance Automotive Management Team & Staff
    How Pay Plans Should be Structured to Reward, Retain & Motivate
    How Smart Human Capital Management Can Lead to Organization Success

    CHAPTER 1 – HUMAN CAPITAL LEGAL ISSUES FOR AUTO DEALERSHIPS

    Service Advisor Pay Plan Exemption Update (2017)
    Fearless Firing- How to Terminate Efficiently, Humanely and Stay Out of Trouble
    Employment Law Basics for Car Dealers
    Dealership Social Media Policy Update
    Car Dealers and the Family and Medical Leave Act – Compliance & Management
    Hiring Winners: The Pre-Employment Process- Dos and Don’ts

    CHAPTER 2 - HUMAN CAPITAL AND BUSINESS ORGANIZATION ISSUES

    Accounting Office Consolidation for Multi-Location Dealer Groups
    Building Collision Center Profits Through Better Organization
    Habits & Practices of Highly Effective Service Managers
    Habits & Practices of Super Star Automotive Controllers & Office Mgrs
    Habits & Practices of Highly Effective Used Car Managers
    Habits & Practices of Exceptional Automotive General Managers
    Where is the Next Generation of GMs Coming From for Your Auto Group
    How Gen “Y” Will Affect Your Dealership’s Business Model & Why You Should Care
    Failure to Launch – Why Your Good Ideas Don’t Get Off the Ground

    CHAPTER 3- HUMAN CAPITAL AND THE ROLE OF PAY PLANS

    Ideal Pay Plans for General Managers
    Effective Pay Plan Formulas That Achieve Results
    Scientifically Proven & New Look at Fixed Ops Pay Plans

    CHAPTER 4- FINDING, RECRUITING & TRAINING HUMAN CAPITAL

    How to Coach Your Dealership Team to Success
    How to Find, Hire and Retain Highly Productive BDC Reps
    Innovative Techniques for Recruiting and Keeping Service Technicians
    Tips on How & Why to Hire Millennials (Gen Y) for Your Dealership
    Predicting Hiring Success – Better Dealership Teams
    Best Practices for Hiring and Training Exceptional BDC Reps
    New Approaches to Recruiting, Selecting and Training Dealership Staff
    Focusing on Talent Management to Improve Dealership Operations
    How to Use the Power of Your Career Site to Attract Talent & Reduce Turnover

    EXPERT CONTRIBUTORS:

    Charles Feuss, J.D.
    Penny Phillips, J.D.
    Jodi Kippe, CPA
    Kara Perkins, CPA
    Sandi Jerome
    Ed Kovalchick
    Gary Edwards
    Jeff Sacks
    Steve Nickelsen
    Mark Rikess
    Mike Bowers
    Ray Branch
    Joni Stuker
    Greg Criss
    Kevin Baumgart
    Kevin Kiernan Learn More
  3. Stefan Drechsel: New Electronic Service Department Applications. What You Need to Know

    Stefan Drechsel: New Electronic Service Department Applications. What You Need to Know

    $0.00

    Workshop Info:
    Air Date: Thursday July 13 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Stefan Drechsel of The Gillrie Institute
    Program Length: 60 Minutes
    SKU: DLG2

    Service Scheduling and Appointments, Tablet-Based Walk Arounds, Electronic Multi-Point Inspections… What works? What doesn’t? What’s Worth the Price?

    When it comes to using new technology to make the service department process more efficient and effective, there are a lot of choices. New applications seem to pop up every day.

    Get current data and expertise on these systems from the pros at The Gillrie Institute.

    Before You Spend, Find Out:

    What applications and providers are dealers using? Successfully? Results?
    How satisfied are dealerships with both the applications and vendors?
    What’s next? What is coming down the pike in terms of service department automation? Learn More
  4. Don Tipton: How to Build a Killer Business Plan for Service

    Don Tipton: How to Build a Killer Business Plan for Service

    $0.00

    Workshop Info:
    Air Date: Thursday June 29 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Don Tipton
    Program Length: 80 Minutes
    SKU: ELF5

    No Coasting… How to Become a Service Business Builder

    Benjamin Franklin said:

    “If you fail to plan, you are planning to fail!”

    Start Planning: become a Fixed Operations Business Builder and not just a caretaker.

    Join this presentation of Don Tipton’s popular workshop as he shows you how to create a bold, but very achievable Business Plan for your Service Department.

    Don will show you:

    How to identify areas in your service operation ripe for improvement
    How to analyze the 'structure' of your Service Dept… the staff and resources to capitalize on those opportunities
    How to set a net profit objective compatible with your 'structure' or vice versa
    How to determine if your 'process' is compatible with your goals
    How to create a 'marketing plan' to help your meet your objectives
    How to keep it all on track for the entire year
    Learn More
  5. Brooke Samples: How to Detect and Prevent Internal Theft

    Brooke Samples: How to Detect and Prevent Internal Theft

    $0.00

    Workshop Info:
    Air Date: Thursday June 22 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Brooke Samples
    Program Length: 90 Minutes
    SKU: ELF4

    It is almost always the long-term and very trusted employee that ends up stealing the most. Common sense detection and prevention techniques…

    We all would like to think that this type of horror and disappointment won’t happen here… to us! But it is that very trust that makes you vulnerable. Let’s get a handle on this before it’s too late!

    Unfortunately, we have learned that, given the opportunity, some dealership employees (even those who are long term valued team members… and seemingly very loyal) can and will steal. And sometimes they can be “good people” just caught in a bad situation.

    Now… Which ones? And how do you stop this before temptation gets the better of them?

    You Will Discover:

    2 most important steps you can take today to reduce opportunities for employees to steal
    In which dealership departments are you most likely to find theft and/or embezzlement
    Why your most trusted and long-term employees should receive even greater scrutiny
    How to identify theft/risk areas and how to prioritize countermeasures
    How to stop the losses and save good people from self-destruction Learn More
  6. Christine Andrews & Rob Campbell: The Auto Controller WOW Factor - 5 Sure-Fire Ways to Create Quick Store-Wide Improvements

    Christine Andrews & Rob Campbell: The Auto Controller WOW Factor - 5 Sure-Fire Ways to Create Quick Store-Wide Improvements

    $0.00

    Workshop Info:
    Air Date: Thursday June 8 at 1pm Eastern/ Noon Central/ 11am Mountain/ 10am Pacific
    Featuring: Christine Andrews & Rob Campbell of Withum Smith & Brown
    Program Length: 60 Minutes
    SKU: DLF2

    Counting the money is an important job. But Exceptional Controllers do so much more. Learn what you can implement today to bring quick bottom line improvement.

    You will learn:

    The most useful tools to maintain profits
    How to help department managers improve their profit performance
    The importance of accruals to the bottom line
    Where real profits are hiding on the balance sheet
    What measures controllers can take to drive improved store-wide performance
    Learn More
  7. Fixed Operations Management Review - Unlocking Full Potential in 2017  for Service & Parts Management

    Fixed Operations Management Review - Unlocking Full Potential in 2017 for Service & Parts Management

    $98.00

    The 2017 Edition Yearbook for Fixed Ops Professionals.

    Essays from Workshops Presented by Dealership Fixed Operations and Management Experts

    Focusing on What is Working for Your Peers

    Benefits:

    1. Zero in on What Your Peers in other service and parts departments are employing for increased efficiencies and bottom line profit growth.
    2. Sharpen and Hone Your Basic, But Critical, Fixed Operations Management Skills
    3. 160+ Pages of Essays Drawn from the Content of Recent DealersEdge Workshops as presented by Auto Industry Experts!
    Essays Included in this 160+ Page Collection:
    CHAPTER 1 - UNLOCKING YOUR TRUE FIXED OPS POTENTIAL
    How to Strap a Rocket to Your Service Department
    Business Math for Service Managers
    The Service Pricing Challenge- How to Price it Right
    Service Pricing vs. Value Debate
    7 Essential Service Management Key Indicators
    Finding and Keeping Qualified Service Technicians
    Re-Thinking the Parts Pricing Matrix
    Avoiding Parts Physical Inventory Nightmares
    Advanced Body Shop Management

    CHAPTER 2 - MANAGEMENT ESSENTIALS FOR FIXED OPS MGT PROFESSIONALS
    Forecasting & Budgeting Basics
    Expense Control - Getting Back to Basics
    Understanding & Managing Dealership Cyber-Security
    Technology Review- New Opportunities in the Dealership
    Which Government Agencies Target Auto Dealers
    How to Fire Someone Fearlessly… Humanely
    How and Why to Hire Millenials
    The Marketing Magic of Geo-Fencing to Customer Smart Phones Learn More
  8.  For Senior Dealership Managers -  Unlocking Your Full Potential in 2017

    For Senior Dealership Managers - Unlocking Your Full Potential in 2017

    $98.00

    Hard Copy Book
    Season Ticket Holders Have Access To The PDF Download No Charge.

    The 2017 Edition Yearbook for Senior Dealership Management Professionals.

    Essays from Workshops Presented Industry Experts Focusing on What is Working for Your Peers from All dealership management positions - Enterprise-Wide Senior Managers, Fixed Operations Managers and Variable Operations Managers.
    Benefits:

    1. Zero in on What Your Peers in other dealership management positions are employing for increased efficiencies and bottom line profit growth.
    2. Sharpen and Hone Your Basic, yet critical, Auto Dealership Enterprise Management Skills
    3. 300+ Pages of Essays Drawn from the Content of Recent DealersEdge Workshops as presented by Auto Industry Experts!

    Essays Included in this 300+ Page Collection:
    CHAPTER 1 - UNLOCKING DEALERSHIP ENTERPRISE POTENTIAL IN 2017

    How to Protect the Value of the Business/Enterprise
    Highlights from Kerrigan's Blue Sky Report
    Strap a Rocket to Your Used Car Department
    Government Agencies Targeting Auto Dealers
    How to Fire Someone Fearlessly… Humanely
    How and Why to Hire Millenials
    New Hiring Technologies & How to Use Them


    CHAPTER 2 - FINANCIAL MONITORING & MANAGEMENT BEST PRACTICES

    Getting More and More Actionable Data From Your DMS
    Turning Balance Sheet Assets Into Hard Cash
    A Fresh Look at Forecasting & Budgeting Basics
    Expense Control - Getting Back to Basics
    New Tax Rules… How & Why of Captive Insurance Company Creation
    Back Office Consolidation for Auto Groups

    CHAPTER 3- LATEST IN DEALERSHIP DATA MANAGEMENT

    How to Protect Against Sudden DMS Price Increases
    How to Choose a CRM - DMS or Other 3rd Party?
    New Technology Useful to Auto Dealerships
    How & Why of Dealership Cyber-Security


    CHAPTER 4- UNLOCKING FIXED OPS POTENTIAL IN 2017

    How to Strap a Rocket to Your Service Department
    Business & Financial for Service Managers
    The Service Pricing Challenge - Getting the Right Price
    Service Pricing vs. Value Debate
    7 Essential Service Management Key Indicators
    Re-Engineering the Parts Pricing Matrix
    How to Avoid Parts Physical Inventory Nightmares
    Advanced Body Shop Management

    CHAPTER 5- UNLOCKING VARIABLE OPERATIONS POTENTIAL IN 2017

    New Look at Prospecting - How to Bag 1/3 of Future Sales
    Employing Video Presentations in the Sale Process
    How to Use Tablets in Your Selling System
    The How To of Video Walk-Around Demos
    Pay-Per-Click - How to Manage a Successful PPC Campaign
    Magic of Geo-Fencing… Marketing to Customer Smart Phones
    Online Tactics to Maximize CPO Sales
    Recruiting and Keeping the Very Best BDC Reps Learn More
  9. For Senior Dealership Managers -  Unlocking Your Full Potential in 2017

    For Senior Dealership Managers - Unlocking Your Full Potential in 2017

    $0.00

    Members Only have access to free PDF download.

    The 2017 Edition Yearbook for Senior Dealership Management Professionals.

    Essays from Workshops Presented Industry Experts Focusing on What is Working for Your Peers from All dealership management positions - Enterprise-Wide Senior Managers, Fixed Operations Managers and Variable Operations Managers.
    Benefits:

    1. Zero in on What Your Peers in other dealership management positions are employing for increased efficiencies and bottom line profit growth.
    2. Sharpen and Hone Your Basic, yet critical, Auto Dealership Enterprise Management Skills
    3. 300+ Pages of Essays Drawn from the Content of Recent DealersEdge Workshops as presented by Auto Industry Experts!
    Learn More
  10. Fixed Operations Management Review - Unlocking Full Potential in 2017  for Service & Parts Management

    Fixed Operations Management Review - Unlocking Full Potential in 2017 for Service & Parts Management

    $0.00

    MEMBERS ONLY have access to free PDF Download

    The 2017 Edition Yearbook for Fixed Ops Professionals.
    Essays from Workshops Presented by Dealership Fixed Operations and Management Experts Focusing on What is Working for Your Peers
    Benefits:

    1. Zero in on What Your Peers in other service and parts departments are employing for increased efficiencies and bottom line profit growth.

    2. Sharpen and Hone Your Basic, But Critical, Fixed Operations Management Skills

    3. 160+ Pages of Essays Drawn from the Content of Recent DealersEdge Workshops as presented by Auto Industry Experts! Learn More

Items 11 to 20 of 328 total

per page
Page:
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5

Set Descending Direction